Frequently Asked Questions
Everything you need to know about shopping pre-loved treasures at Jamie Online Vintage.
How do you rate the condition of your vintage items?
Each piece is carefully inspected and graded on a scale from 'Excellent' to 'Fair'. We disclose any minor flaws, such as pinholes or light fading, in the product description and photos to ensure transparency.
Are all your products authentic vintage?
Yes, we specialize in curated pieces from the 1970s through the early 2000s. Our team verifies the era of each garment based on tags, stitching, and fabric composition.
What is your return policy for pre-owned clothing?
Due to the unique nature of vintage items, all sales are final. However, if an item was significantly misrepresented in the listing, please contact us within 48 hours of delivery for a resolution.
How can I ensure the item will fit me?
Vintage sizing varies significantly from modern standards. We provide exact flat-lay measurements (chest, length, waist) for every item. We recommend comparing these to a similar garment you already own.
Do you ship internationally?
Yes, Jamie Online Vintage ships worldwide. Shipping costs and delivery times are calculated at checkout based on your location and the weight of your order.
How often do you drop new collections?
We refresh our inventory weekly! To get early access to our curated drops, we recommend signing up for our newsletter or following us on Instagram.