Returns & Exchanges
At Jamie Online Vintage, we want you to love your unique finds; however, if your vintage piece isn't quite right, we offer returns within 14 days of delivery. Please ensure items remain in their original condition with all boutique tags attached to qualify for a refund.
Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.
Package Securely
Place the vintage item back in its original packaging, ensuring it is protected from damage, and include your printed return slip inside the box.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location within 3 business days of your request.
Quality Inspection & Refund
Once our team verifies the item's condition, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing